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Managed ICT Services

Medianetic’s clients are small and mid-size businesses just like yours. And, just like your business, our clients struggle with many network infrastructure challenges including: keeping current with new technology; growing technology in support of business growth; supporting and training users of technology; securing confidential data, workstations and servers; and deciding how and when to invest in new technology.

We provide a full suite of Managed ICT Services that help our clients remove the burden of worrying about the scalability (upgrade / migration path) and high availability (up-time) of their technology platform, allowing them to focus on what they know and do best – their business.

Medianetic’s Managed ICT Services is a broad portfolio of dynamic, heterogeneous IT infrastructure and applications management capabilities that enhance the business value of your IT investment through improved operational efficiency, without transfer of your IT or HR assets.

These services are aimed at helping you enhance the business value of your IT investment through improved operational efficiency and service levels — allowing you to maintain as much or as little control over your IT operations and infrastructure.

Our services are designed to work together with other delivery partners, platforms, services, and your own IT resources. We help you avoid vendor lock-in by basing our solutions on ITIL-best-practices and proven methodologies.

Based on what our clients tell us, what sets our consultants apart from the competition is our unmatched commitment to client service. Each one of our network infrastructure consultants is highly accessible to our clients, whether it is a routine question or an emergency. This work ethic of regular contact, combined with our systematized approach to client service ensures you will be familiar with us, and we'll be familiar with your business and your technology.

Medianetic consultants help you positively address business issues, not just technology issues. In fact, we feel strongly that by getting to know your business better, we can better support your business technology. We'll learn your goals before we'll ask you to learn, and invest in, our proposed technology solution for you.

Long before we touch any part of your technology environment, Medianetic will thoroughly evaluate your current hardware, software, security schema, data communications and network infrastructure. We'll help you define your technology goals and develop a road map for a solution that will help propel your business into the future. And as experts who help support our own firm's network infrastructure, trust us to never give you advice we wouldn't follow for ourselves.

While your business can benefit from tapping into the competencies of outside vendors, you should remain in control of your IT programs while minimizing the management overhead associated with traditional outsourcing arrangements. With Medianetic, you choose what you want us to manage, and for how long.

Whether short- or long-term, we'll assess our service on a function-by-function basis and agree upon goals up front, backing them with service level agreements. Our solutions encompass products, people and process options and encompass security, storage, operations management and more -- from the smallest to the most complex jobs. And you can scale the project scope as business needs change.